RENTAL CONDITIONS AND IMPORTANT NOTICES
The service fee for the payment of OGS, HGS, highway toll, bridge toll etc. 35 TL
Traffic fines payment service fee 35 TL
The service fee for the replenishing of missing fuel 15 TL
Cratos reserves the right to change this information and prices over time.
In the case of exceeding km;
exceeding fee will be charged per km.
Driving License and Age Limits
Renter should have a credit card on his/her own. Renting a car in economic groups driver requires to be 23 years of age and have at least one year B group license. The minimum age and driving license information related to the vehicle groups are given in the table below. These conditions must be met by both the tenant and the additional driver (s).
Insurances and Assurances
Our vehicle assurances and assurance packages vary according to campaigns and prices. For information about the fees and limits of additional insurance you may need, you can consult our branch where you will rent. Cratos reserves the right to change this information over time.
All of our cars has Rent a Car İnsurance.
Information about the extra insurances and assurance packages that we provide service are as follows.
Contract Modification, Cancellation and Refund Policy
Pay Now - Pay on Delivery Reservations:
You can also change the vehicle group, reservation date, add and remove additional assurance, except for the change of purchase branch, for your reservations that prefer “Pay Now ”and “Pay on Delivery”. Some changes may cause price differences.
Early / Late Returns of the Rental:
In case of early return, no refund will be made, the remaining balance can be used by the relevant tenant within 6 months from the date the vehicle is returned. The balance is reset in the period exceeding 6 months. In case of a delay of 1 hour or more, one day rental fee will be charged to your contract and the amount will be collectted from your credit card.
In case where the vehicle has a rental request for a longer period of booking dates after the start of the rental, the tenant is required to apply to LESSOR in order to receive a written approval from LESSOR. In this case, after the price is re-calculated by the system, the additional fee will be charged from the credit card presented at the beginning of the rental.
Cancellation and Refund Transactions:
Reservations can be canceled free of charge 24 hours prior to the date of booking. If you want to cancel your reservation except for the related conditions, you will be charged 1 day rental fee.
(Cancel procedurs of the festal days reservations are different. You can get information from the office.)